Our email server has been restored. Steps have been taking to ensure this will not happen again. Please resend any email that has not been responded to, as we may not have gotten it.
Now that our web presence has been restored, work on SMART Utility 4.0 can resume. Look for a beta signup in the next couple weeks!
We are back finally! Glad to have the site back up and running.
So what happened? Digital Ocean was doing maintenance on the host of this virtual server this site was hosted on. Something happened and severely corrupt the filesystem. A couple days were spent attempting to recover data. While this site was backed up, other things were not.
Why did it take so long to get back? The original server hosted the web code, the database, and the mail for the company and everything was hand set up. It was planned to improve this infrastructure, but of course something happened before that could be accomplished. The decision was made to focus on doing the new infrastructure instead of losing time resetting the original config.
In hindsight, knowing that it would take this long, a temporary site should have been set up to at least handle interested parties. Lesson learned!
In any case, the site is now running on four separate virtual serves (web, database, caching, and mail). All the set up is scripted out, and in the case of one server going down, its a quick 15 minutes to bring a new one back up. The site will also be faster due to the use of Redis as a caching server.
Note that the mail server portion is still being configured, and we’ll post an update when that’s complete. For now, please contact us via our Twitter page.
To answer the questions we often get- SMART Utility Version 4.0 is coming soon. Work is still progressing, it has just been slower than expected. Please stay tuned for the release. And remember, purchase now and the upgrade will be free!
We’re offering 40% off ALL licenses!
Go to our online store and enter code CPNCYBERMON2016!
Note: Sorry this was supposed to go up at midnight, but a server error prevented it til now. If you already purchased today, please contact [email protected] for a refund of the difference.
We’ll be offering a great deal on ALL licenses!
I’ve added an IPv6 address for the website, so if you have an IPv6 connection you will be able to connect that way. Since Apple is pushing towards more use of IPv6, and as more users adopt IPv6, it only makes sense to support it.
Let us know if you have any issues!
SMART Utility 3.2.3 has been released, which adds full support for 10.12 and fixes a bunch of small bugs.
Download for 10.9 (Mavericks), 10.10 (Yosemite), 10.11 (El Capitan). 10.12 (Sierra).
Here’s the full release notes:
– Added ability to use installed version of smartctl, which fixes an unknown status error in that case
– Fixed bug where drives with zero partitions would display incorrectly
– Fixed bug where running a test would cause a crash
– Fixed bug on 10.12 where Configure Email button would not enable properly
– Fixed a couple of small bugs which could potentially cause a crash
– Updated to smarctl 6.5 which supports many more drives
From now until the end of August, take 20% off any SMART Utility license! Just use coupon code CPNSUMMER on your order in the online store.
Remember that version 4.0 will be out in the fall, and it will be a paid update. However, if you buy now, the update will be free! You will also be helping further development of SMART Utility.
SMART Utility 3.2.2 has been tested with the MacOS Sierra developer beta. It is almost fully functional, except for two issues discovered:
An update will be released before Sierra is released to the public in the fall. This will still be on the 3.x version. Remember that version 4.0 will be out in the fall, and that its a paid update. However, we wanted to be sure that current customers who do not choose to update can continue to use the current version in full.
Another update from Backblaze. These are always fascinating about what drives fail and how often.
SMART Utility is fully compatible with Intel Macs running Monterey. This includes the external driver! However, for M1 Macs running Monterey, it should be compatible but not the external driver.
Continue readingThis information is way later than it should have been! SMART Utility is fully compatible with Intel Macs running Big Sur. This includes the external driver! It was fully compatible by Beta 10, and the initial release (11.0) was the same. Both SMART Utility and the external driver were also tested on 11.1, 11.2, and […]
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